Privacy Policy

Overview

ElevensIQ ("we", "us") operates the website and service at https://elevensiq.com. This policy explains what data we collect, how we use it, and the choices you have. By using ElevensIQ you agree to the practices described here.

Data we collect

• Account data: the email address you register with.
• Predictions: the matches you ask us to analyse and the AI outputs we generate for you.
• Payment data: subscription payments are processed securely by our payment provider; we do not store your full card details.
• Usage data: anonymous analytics about how the app is used, to help us improve it.

How we use it

• To deliver and personalise the ElevensIQ service.
• To process subscription payments and manage your 7-day trial.
• To maintain, secure and improve the service.
• To contact you about your account where necessary.

Cookies & local storage

We use minimal local storage and cookies to keep you logged in, remember your preferences (such as theme) and track your session. We do not use advertising cookies.

Sharing your data

We share data only with the service providers we rely on to operate ElevensIQ — for example our payment processor and analytics provider — and only as needed to run the service. We never sell your data.

Retention

We keep your account and prediction data for as long as your account is active, or as needed to provide the service and comply with legal obligations. You can delete your predictions and account at any time from within the app.

Your rights

• Access the personal data we hold about you.
• Correct inaccurate information.
• Delete your predictions and close your account from within the app.
• Object to or restrict certain processing.
• Withdraw consent at any time.

Security

We use reasonable technical and organisational measures to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

ElevensIQ is not directed at, and must not be used by, anyone under 18. We do not knowingly collect data from children.

Responsible gambling

ElevensIQ provides statistical forecasts and AI predictions for information and entertainment only. It is not gambling advice and does not guarantee any outcome. If you choose to bet, please do so responsibly and only with money you can afford to lose. If gambling is affecting you or someone you know, help is available at begambleaware.org.

Changes to this policy

We may update this policy from time to time. The date above shows when it was last revised. Continued use after changes means you accept the updated policy.

Contact

Questions about your data? Contact us through the support channels on https://elevensiq.com.